For a detailed description of a workshop, click its title.

This is our comprehensive "business writing" workshop. It’s applicable to any profession. Participants should be reasonably familiar with the basics, because the training addresses the more challenging issues of focus, scope, organization of ideas, coherence, formatting, clarity, emphasis, and economy of style. In addition, it introduces participants to a simple method for approaching any writing task, and it shows them how to save time when they plan, pre-write, organize, draft, and revise their documents.

Writing in Plain Language is, to put it simply, a practical thing to do. It saves time. It saves money. It wins and retains customers. It is, in fact, the way we should have been writing all along. While not every document is a candidate for a full Plain Language "treatment" (we wouldn't suggest using contractions in a regulation), most features of Plain Language can be applied to anything we write. This workshop acquaints writers with dozens and dozens of techniques that foster reader-directed writing – from principles of organization and word choice to aspects of page design.

This is a refresher course, designed for writers who need to be reminded – or who simply want to bolster their confidence – about grammar, punctuation, word order, and word choice. It focuses on the basic mechanisms of how English means things. Its objective is to help people convey their meaning on the level of the sentence. It emphasizes correct (as opposed to effective) writing. Participants come from all levels of an organization.

When organizations ask us for a Tech Writing workshop, we ask them to specify a document.

Every Tech Writing workshop focuses on a specific document. Such a focus is essential because every specialized document has, to a great degree, its unique "physics." The Federal Communications Commission's Notice of Proposed Rulemaking and Freddie Mac's Statement of Significant Accounting Practices are examples of what we call technical writing, but they differ profoundly – not only in terminology, but in organization of ideas, format, and style. This workshop takes into account the conventions of the profession, the traditions of the given document, and the established expectations of readers. In specialized writing, these factors figure prominently in determining clarity of style.

In the workplace, good writing doesn’t happen without good guidance from management. Unfortunately, managers often follow practices that guarantee the need for time-consuming rewrites and revisions. Efficiency increases dramatically when a manager gives a clear assignment, sets a realistic deadline, delegates practically, provides a model of acceptable style, schedules feedback sessions, and refrains from nitpicking a writer’s best effort.

This 1-day workshop helps streamline an organization's writing by (1) reminding managers what their writers need from them, (2) showing them how best to fulfill their responsibilities, and (3) giving them a chance to practice editing and coaching techniques. It also helps ensure that managers support the practical techniques their writers learn in the other workshops.

Good writing keeps customers. Letters, faxes, and email to customers must be clear, appropriate to the occasion, and creditable to the organization. This workshop shows writers how to respond to the reader's concerns thoroughly and tactfully even when using boilerplate, reviews methods of opening and closing, suggests numerous formatting devices that enhance readability, and gives writers techniques to ensure both simplicity and courtesy.

Specialized workshops come in two forms. They may be 1-day modules of highly focused instruction pertaining to one or two specific issues, or they may be full workshops that we create from scratch.

Lauchman Group
1324 Wild Oak
Rockville, MD 20852

Telephone 301-315-6040
Fax 301-838-9044
Mobile 202-258-3582

Our Clientele
ABB Environmental Services
American Bankers Association
American Chemical Society
American Institute of Architects
American Red Cross
American Security Bank
Agency for International Development
The Baldwin Group
British Aerospace
Bureau of the Public Debt
CAIS Internet
Central Intelligence Agency
Chevy Chase Federal Savings Bank
Defense Communications Agency
Defense Informations Systems Agency
Defense Intelligence Agency
Defense Logistics Agency
Defense Mapping Agency
Department of Agriculture
Department of Commerce
Department of Energy
Department of Homeland Security
Department of the Interior
DoD Office of the Comptroller
DoD Office of Health Affairs
DoD Office of Family Policy Support and Services
Edison Electric Institute
Fannie Mae
Federal Aviation Administration
Federal Home Loan Bank Board
Federal Trade Commission
First American Bankshares
Freddie Mac
Goddard Space Flight Center
ICF Kaiser Engineers
I.M. Systems Group
Immigration and Customs Enforcement
InterAmerican Foundation
John Hanson Savings and Loan
Lockheed Martin
Military District of Washington
Mortgage Bankers Association
NASA Headquarters
National Archives and Records Administration
National Association of Child Care Resource
   & Referral Agencies
National Education Association
National Institutes of Health
National Cancer Institute
National Heart, Lung and Blood Institute
National Institute of Arthritis and Musculoskeletal
National Institutes of Science and Technology
National Ocean Service
Naval Research Laboratory
Nextel Communications
Northeast-Midwest Institute
Office of Technology Assessment
Perot Systems
Perpetual Savings Bank
Potomac Electric Power Company
Project Performance Corporation
Riggs National Bank
Ryland Homes
Sallie Mae
Small Business Administration
Smithsonian Institution
State Department
Technology Planning and Management Corporation
United Savings Bank
U.S. Geological Survey
U.S. Office of Personnel Management
U.S. Patent and Trademark Office